Job Detail

  Job Title: SALESFORCE BUSINESS ANALYST

Location: Miami, FL

EXPEREINCE: 8-10 YRS

Visa: No OPT/CPT

 Key roles and responsibilities include:

• Work with clients and end users to gather, understand, and define business requirements
• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
• Work collaboratively with team members to design a solution that will meet a client’s business requirements and fulfill user stories
• Complete the configuration for user stories within Salesforce, AppExchange products, or other cloud-based technologies
• Collaborate with developers to test and verify that solutions will meet the business requirements
• Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training
• Manage Offshore team and coordinate

 Requirements

• Experience using Salesforce Products to develop client or business solutions
• Hands on experience configuring Salesforce, including workflows, validation rules, and security controls
• Proven ability leveraging analytical and problem-solving skills in a fast paced environment
• Detail-oriented individual with the ability to quickly ramp up on new clients, their business needs, and technologies
• Strong presentation, communication (written and verbal) skills, and interpersonal skills
• Ability to juggle and prioritize multiple tasks within a collaborative team environment
• Demonstrates flexibility and willingness to do what it takes to get the job done
• Drive and desire to learn and grow both technical and functional skill sets
• Proficient in Microsoft Word, Excel, PowerPoint, Project, and Visio

 Preferred Experience and Skills

• Experience leveraging and configuring AppExchange products to develop a solution
• Experience soliciting, gathering, and analyzing user input and requirements
• Experience documenting user stories and creating to-be process flow diagrams
• Experience collaborating with business stakeholders
• Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)
• Salesforce Admin Certification and one Consulting Cloud Certification (Sales,Service or Community) **