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101 Days Ago

ClientServer Technology Solutions LLC

IVR Architect

Role: IVR Architect

Location: Las Vegas, NV (Onsite Must) 

Experience: 5+ years Duration: 6 months Contract Job Description:

What will you do?      

  • Build and test new features that are defect free 

  • Analyse existing IVR flow components and find the areas that we can improve 

  • Drive the resolution of problems found in existing applications 

  • Work with the back-end developers to create API interfaces that perform well, and can be extended easily for new functionality 

  • Manage and maintain source code 

What are we looking for?  

  • Responsible for Designing, installing, implementing, and maintaining voice systems. 

  • Experience in Avaya Experience portal, Orchestration designer, VoiceXML, Grammar, PBX-VDNs, Speech Recognition, NLP, TTS,Conversational AI, ChatBots Google CCGI. 

  • Experience in Avaya BRE, Intelligent call Routing, Reporting, Call Recording, CTI and Digital Contact Center Technologies 

  • Experience on Omni-Channel (Chat, Co-Browse, SMS, Email, social media) 

  • Strong proficiency in Object oriented development (Java, Node.js, Go, Rust or .NET/C#) 

  • Strong proficiency with cloud services (OpenShift, Azure, AWS) 

  • Experience working with SQL and NoSQL DBMS (Oracle, SQL Server, Postgresql) 

  • Experience in Agile development, application design, software development, and testing 

  • Ability to balance priorities and break down complex problems to manageable chunks that can be delivered incrementally 

  • Ability to collaborate effectively and follow up to ensure achievement of deadlines, outcomes, and results 

Get in Touch

  • Las Vegas , Nevada , USA
  • naresh.amarachinta@clientservertech.com
  • Website
  • Naresh Amarachinta
  • 7324109065
  • Contract Corp to Corp,Contract W2
  • 4

Job Industry

IT

Job Function

IT

Job Location

Las Vegas

Skill Requirement

Mandatory Skills : C# Java Dot Net Azure Node JS AWS

Nice to Have : Experience In Avaya Experience Portal, Orchestration Designer, VoiceXML, Grammar, PBX-VDNs, Speech Recognition, NLP, TTS,Conversational AI, ChatBots Google CCGI.

Experience

4